Note_Tech

All technological notes.

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AWS - Ecosystem

AWS Blogs: https://aws.amazon.com/blogs/aws/
AWS Forums (community): https://forums.aws.amazon.com/index.jspa
AWS Whitepapers & Guides: https://aws.amazon.com/whitepapers
AWS Partner Solutions (formerly Quick Starts): https://aws.amazon.com/quickstart/
- Automated, gold-standard deployments in the AWS Cloud
- Build your production environment quickly with templates
- Example: WordPress on AWS https://fwd.aws/P3yyv?did=qs_card&trk=qs_card
- Leverages CloudFormation
AWS Solutions: https://aws.amazon.com/solutions/
- Vetted Technology Solutions for the AWS Cloud
- Example - AWS Landing Zone: secure, multi-account AWS environment - `https://aws.amazon.com/solutions/implementations/aws-landing-zone/
- “Replaced” by AWS Control Tower

DEVELOPER
- Business hours email access to Cloud Support Associates
- General guidance: < 24 business hours
- System impaired: < 12 business hours
BUSINESS
- 24x7 phone, email, and chat access to Cloud Support Engineers
- Production system impaired: < 4 hours
- Production system down: < 1 hour
ENTERPRISE
- Access to a Technical Account Manager (TAM)
- Concierge Support Team (for billing and account best practices)
- Business-critical system down: < 15 minutes

Digital catalog with thousands of software listings from independent software vendors (3rd party)
Example:
- Custom AMI (custom OS, firewalls, technical solutions…)
- CloudFormation templates
- Software as a Service
- Containers
If you buy through the AWS Marketplace, it goes into your AWS bill
You can sell your own solutions on the AWS Marketplace

AWS Digital (online) and Classroom Training (in-person or virtual)
AWS Private Training (for your organization)
Training and Certification for the U.S Government
Training and Certification for the Enterprise
AWS Academy: helps universities teach AWS
And your favorite online teacher… teaching you all about AWS Certifications and more!

The AWS Professional Services organization is a global team of experts
- They work alongside your team and a chosen member of the APN
APN = AWS Partner Network
APN Technology Partners: providing hardware, connectivity, and software
APN Consulting Partners: professional services firm to help build on AWS
APN Training Partners: find who can help you learn AWS
AWS Competency Program: AWS Competencies are granted to APN Partners who have demonstrated technical proficiency and proven customer success in specialized solution areas.
AWS Navigate Program: help Partners become better Partners

Quickly find professional help for your AWS projects
Engage and pay AWS Certified 3rd party experts for on-demand project work
Video-conferencing, contract management, secure collaboration, integrated billing

AWS-managed Q&A service offering crowd-sourced, expert-reviewed answers to your technical questions about AWS that replaces the original AWS Forums
Part of the AWS Free Tier
Community members can earn reputation points to build up their community expert status by providing accepted answers and reviewing answers from other users
Questions from AWS Premium Support customers that do not receive a response from the community are passed on to AWS Support engineers
AWS re:Post is not intended to be used for questions that are time-sensitive or involve any proprietary information

Provides infrastructure and application support on AWS.
AMS offers a team of AWS experts who manage and operate your infrastructure for security, reliability, and availability
Helps organizations offload routine management tasks and focus on their business objectives.
Fully managed service, so AWS handles common activities such as change requests, monitoring, patch management, security, and backup services
Implements best practices and maintains your AWS infrastructure to reduce your operational overhead and risk
AMS business hours are 24/365